1. Information We Collect
We collect account information (names, emails, phone numbers, and organizational roles), school operational data (attendance, grades, fee records, and schedules), and technical telemetry data (device signatures, browser types, IP addresses, and user activity logs).
2. How We Use Information
We use this information to operate and maintain the Platform, verify transactions and payments, dispatch vital system notifications (including SMS alerts, emails, and push reports), deliver customer support, and satisfy applicable legal mandates.
3. Children's Data
Student information is managed exclusively on behalf of and at the instruction of the enrolling school, which serves as the data controller. The school handles obtaining necessary parental consent under regional privacy and educational regulations.
4. Data Sharing & Disclosure
We never sell personal data. Information is disclosed solely to: (a) authorized administrators and staff of the subscribing school, (b) PCI-compliant processors (such as Cashfree) to settle fee transactions, and (c) trusted hosting partners operating under strict confidentiality covenants.
5. Data Security Measures
We implement enterprise-grade security controls, including schema-level database isolation, AES-256 encryption at rest, and TLS 1.3 transport security.
6. Data Retention Policy
Personal information is kept for the duration of the school's active subscription plan, plus any grace or archival periods required to comply with local financial audit or educational record-keeping laws.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal records. Since the school is the data controller, all student and teacher request claims should be routed to the school administrator or sent to legal@stemlen.com.
9. International Data Transfers
Data may be hosted on secure server nodes outside your country of origin. Stemlen ensures all cloud transfers comply with legal and security compliance measures to safeguard information.
10. Changes to this Policy
We reserve the right to revise this Privacy Policy. Subscribed school administrators will receive email notifications detailing any material updates or revisions.
11. Contact Information
For privacy inquiries, data requests, or policy issues, please contact our data compliance desk directly at legal@stemlen.com.